1. Introduction
Welcome to Grammar Guru ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Grammar Guru browser extension and related services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Email address (for account registration and communication)
- Name (optional, for personalization)
- Password (encrypted and stored securely)
- Payment information (processed securely through third-party providers)
2.2 Usage Data
We collect information about how you use our service:
- Text processing statistics (word count, grammar checks performed)
- Feature usage patterns
- Browser type and version
- Operating system information
- Usage frequency and session duration
2.3 Text Content
To provide grammar checking and rewriting services, we temporarily process:
- Text content you submit for analysis
- Grammar corrections and suggestions
- Rewritten text variations
Important: We do not permanently store the content of your text. All text is processed in real-time and discarded after providing suggestions.
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide grammar checking, text rewriting, and related features
- Account Management: To create and manage your account, process payments, and provide customer support
- Communication: To send important updates about our service, security notifications, and respond to your inquiries
- Improvement: To analyze usage patterns and improve our AI models and service quality
- Security: To prevent fraud, abuse, and ensure the security of our platform
- Legal Compliance: To comply with applicable laws and regulations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in limited circumstances:
4.1 Service Providers
We work with trusted third-party providers who assist in:
- Payment processing (Razorpay, Stripe)
- AI language processing (Azure OpenAI)
- Cloud hosting and infrastructure
- Email delivery services
- Analytics and monitoring
4.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our terms of service
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement robust security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Strict access controls limit who can view your data
- Regular Audits: We conduct regular security audits and assessments
- Secure Infrastructure: Our systems are hosted on secure, certified cloud platforms
- Employee Training: Our team is trained on data protection best practices
6. Data Retention
We retain your information for different periods:
- Account Information: Until you delete your account or request deletion
- Usage Statistics: Aggregated and anonymized for up to 2 years
- Text Content: Not stored permanently; processed and discarded immediately
- Payment Information: As required by law and payment processors
- Support Communications: Up to 3 years for quality assurance
7. Your Rights and Choices
You have the following rights regarding your personal information:
7.1 Access and Portability
- Request a copy of your personal data
- Export your data in a portable format
- View your usage statistics in your dashboard
7.2 Correction and Updates
- Update your profile information at any time
- Correct inaccurate personal data
7.3 Deletion
- Delete your account and associated data
- Request removal of specific information
7.4 Communication Preferences
- Opt out of marketing communications
- Manage notification settings
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze usage patterns
- Improve service performance
You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a notice in the extension
Your continued use of our service after changes become effective constitutes acceptance of the new policy.
12. Contact Information
If you have questions about this privacy policy or our data practices, please contact us:
13. Jurisdiction and Governing Law
This privacy policy is governed by and construed in accordance with applicable data protection laws. Any disputes will be resolved in the appropriate jurisdiction based on your location and applicable law.