How can we help you?

Find answers to your questions and get the most out of Grammar Guru

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Getting Started

Learn how to install and use the Grammar Guru extension

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Billing & Subscriptions

Manage your subscription and billing information

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Troubleshooting

Fix common issues and technical problems

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Contact Support

Get in touch with our support team

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Frequently Asked Questions

Getting Started

How do I install the Grammar Guru extension?

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To install the Grammar Guru extension:

  1. Go to the Chrome Web Store
  2. Search for "Grammar Guru"
  3. Click "Add to Chrome"
  4. Confirm the installation
  5. Create your account or log in

The extension will automatically start checking your grammar as you type on supported websites.

How do I use the text rewriting feature?

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To rewrite text with Grammar Guru:

  1. Select the text you want to rewrite
  2. Right-click and choose "Rewrite with Grammar Guru"
  3. Choose your preferred writing style (Professional, Casual, Academic, etc.)
  4. Review the suggested rewrite
  5. Click "Accept" to replace the original text

What websites does Grammar Guru work on?

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Grammar Guru works on most websites including:

  • Email platforms (Gmail, Outlook, Yahoo Mail)
  • Social media (Facebook, Twitter, LinkedIn)
  • Document editors (Google Docs, Microsoft Word Online)
  • Content management systems
  • Forums and comment sections
  • Text input fields across the web

Billing & Subscriptions

What's included in the free plan?

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The free plan includes:

  • 5 text rewrites per day
  • Basic grammar checking
  • Essential writing suggestions
  • Browser extension access

Perfect for casual users who want to improve their writing occasionally.

What's included in the premium plan?

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The premium plan includes:

  • Unlimited text rewrites
  • Advanced grammar and style checking
  • Multiple writing styles (Professional, Academic, Casual, Creative)
  • Priority support
  • Advanced writing analytics
  • Custom writing preferences

How do I cancel my subscription?

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To cancel your subscription:

  1. Go to your Dashboard
  2. Click on "Subscription" section
  3. Click "Cancel Subscription"
  4. Confirm the cancellation

You'll continue to have premium access until the end of your current billing period.

Do you offer refunds?

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Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Grammar Guru within 30 days of your purchase, contact our support team for a full refund.

Troubleshooting

The extension is not working on a website

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If Grammar Guru isn't working on a specific website:

  1. Refresh the page
  2. Check if the extension is enabled
  3. Clear your browser cache
  4. Disable other grammar checking extensions
  5. Try logging out and back in

If the issue persists, contact our support team.

I can't see my usage statistics

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If your usage statistics aren't showing:

  • Make sure you're logged into your account
  • Check your internet connection
  • Refresh your dashboard
  • Clear your browser cache

Statistics may take a few minutes to update after usage.

The rewrite suggestions seem incorrect

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If you're getting poor rewrite suggestions:

  • Make sure you've selected the appropriate writing style
  • Provide more context in your text
  • Try shorter text segments
  • Check your language settings

Our AI continuously learns and improves. Report any consistently poor suggestions to help us improve.

Still need help?

Can't find what you're looking for? Our support team is here to help you get the most out of Grammar Guru.

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Email Support

support@grammargurupro.com

Response within 24 hours
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Live Chat

Available on our website

Monday - Friday, 9 AM - 6 PM EST
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Documentation

Comprehensive guides and tutorials

Available 24/7

Send us a message

Additional Resources

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User Guide

Complete guide to using Grammar Guru effectively

Read Guide
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Video Tutorials

Step-by-step video instructions

Watch Videos
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Writing Tips

Improve your writing with expert tips

Learn More
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Updates & News

Stay updated with the latest features

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